Return Policy

 Return Policy for Rishit.co

Effective Date: [Feb 2024]

At Rishit.co, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a 7-day return policy subject to the terms outlined below.

1. Eligibility for Returns

Items must be returned within 7 days from the date of delivery.

Products must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.

Items purchased during sales or promotional events are not eligible for returns unless they arrive damaged or defective.

2. Non-Returnable Items

The following items are non-returnable:

Customized or personalized products

Items marked as "Final Sale"

Intimate wear, such as undergarments

3. Return Process

To initiate a return:

1. Contact us at [Email] within 7 days of receiving your order.

2. Provide your order number, details of the product(s) you wish to return, and the reason for the return.

3. Once your request is approved, we will provide you with return instructions

Refunds will be processed as follows:

1. Refund Approval: Once the returned item is received and inspected, refund approval will be communicated within 2-3 working days.

2. Credit to Account: After approval, the refund amount will be credited to the customer's bank account within 5-7 working days, depending on the bank's processing time.

Please Note:

Refunds for services (if applicable) will be handled on a case-by-case basis based on the service terms.

Cancellation Policy:

Orders can be canceled before they are shipped.

To request a cancellation, contact our customer support team at [Email].

For canceled orders, the refund will be processed within 2-3 working days and credited to the customer's bank account within 5-7 working days.

4. Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Ensure the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping method.

Rishit.co is not responsible for returns lost in transit.

5. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within [Insert Number] business days and issued to your original payment method.

Shipping charges are non-refundable.

6. Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return the original product and place a new order.

7. Damaged or Defective Items

If you receive a damaged, defective, or incorrect item:

1. Contact us at [Email] within 48 hours of delivery.

2. Provide photos of the damaged or incorrect item along with your order details.

3. We will arrange for a replacement or issue a full refund, including shipping costs.

---

Thank you for shopping with Rishit.co! We value your trust and aim to provide a seamless shopping experience.